• We only accept returns or exchanges if an item arrives defective or damaged.
• Issues must be reported within 7 days of delivery with photo proof.
• Items must be unworn, in original packaging, and approved before returning.
• A $5 restocking fee applies, and customers are responsible for all return shipping costs.
• We do not accept returns for sizing issues or offer refunds on sale items.
• Refunds are processed once we receive the item and exclude original shipping fees.

For any concerns, contact us at support@mistyandmolly.com.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 5–10 business days for the USA, and 2–4 weeks for the rest of the world, depending on your location.

Please note that all orders are processed within 1–2 business days. For custom jewelry, please allow an additional 2–4 business days for processing.

If your order hasn't arrived after the estimated timeframe, please reach out to us — we’re happy to help track it down.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!